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HCC Libraries - COVID Resources: Library FAQ

Frequently asked questions regarding COVID-19 and the library

If the library is closed how can I do research during COVID-19?

HCC library database is available 24/7 with access to articles, eBooks and videos anywhere you have an internet connection.

I have a library hold due to overdue or lost items. How can I resolve this while campus is closed for COVID-19?

Please do not come on campus to return items while the college is closed. Our first priority is for the safety of students and employees.

The due date for all items due after March 23 has been extended while campus is closed. For other concerns, please send a message to the library so that the library staff can work with you to resolve the issue. Update: Starting Aug 21st you may return overdue items to campus book drops.

I requested some books from another campus or library. Will they be sent back while libraries are closed during COVID-19?

If you already have physical items you borrowed through intercampus or Interlibrary Loan, lending institutions are being asked for extensions. Hold items that have not been picked up from your requested location will remain on the shelf while campus is closed; they will not be sent back right away. Physical items will not be sent or received during the closure.

Electronic ILL borrowing for articles is expected to continue as normal as much as possible.

I don't have a home computer. Is there a laptop, Chromebook, iPad, etc. that I can use while campus is closed for COVID-19?

Students in need of technology and internet access during this period are encouraged to contact their instructors for guidance.

I have items (books, Wi-Fi Hotspot, etc.) checked out. Will I be fined for overdue items while the campus is closed for COVID-19?

No worries! We don't expect you to come to campus. In fact, please do not come on campus at this time. Just keep them in safe keeping until we reopen. Due dates for active loans have been extended until the college reopens.

I have a library hold on my account preventing me from registering for classes. What can I do?

If you should find that this is your situation, send a message including your student number and the title of the checked out item(s) to Andrea Dufault for assistance.

Should I return my items in the book drop while campus is closed for COVID-19?

Hold on to them until cleared to return on campus. No fees will be charged nor holds placed on your registration, etc. Update: Starting Aug 21st you may return overdue items to campus book drops.

Will libraries continue scheduled library orientations while campus is closed for COVID-19

All scheduled functions on campus, including library orientations, have been canceled or postponed until campuses are open for service again. Faculty, contact your campus librarian to see if an online library orientation or other arrangements can be scheduled.

How do I access online resources like databases, articles, and ebooks?

  • Last Updated: Dec 11, 2023 3:52 PM
  • URL: https://libguides.hccfl.edu/coop
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