Help! - ENC 1102 - Bielecki (Ybor City) - LibGuides at Hillsborough Community College

HCC Live

Call 877-736-2575 for HCC Live's help desk.

HCC Live
For help with anything having to do with HCC, from your NetID and HawkMail to registration and financial aid (but not the best place for help with Turnitin)

How to (Re)Set Your NetID
How to set or reset your password for Canvas, Hawkmail, and WebAdvisor

How to Catch Lots of Errors
Make Word catch some mistakes for you.
How to Do a Word Count
It may not be how you think!
How to Format a Works-Cited Page
This includes how to double-space.
Hint: Don't use the "Enter" or "Tab" key.

How to Listen to Your Essays
Windows' Narrator reads your writing aloud. See if you typed what you meant.

Ybor City Campus Map
The Library is located in the YLRC Building.
Ybor City Campus Library Map
The library occupies the 2nd floor of the YLRC building.

Questions? 813-253-7741 or yborsuccess@hccfl.edu

Embedded video not working? Please email URLs of the video and this page to jbielecki@hccfl.edu.

Embedded video not working? Email the page's URL to jbielecki@hccfl.edu.

Call 844-408-6462 for Canvas Tech Support.

HCC's Canvas Guide for Online Learners
With videos, guides, and FAQs, this is a great place to start if you need help with Canvas.
Canvas Support Live Chat
Get help online in real time
Canvas Community
Read the guides, watch videos, or ask questions for responses later

Canvas Guides: Videos
The link above takes you to a Canvas Community webpage with seventeen two-minute Vimeo videos (updated as of June 12, 2019) on how to do everything in Canvas from taking a quiz to checking your grades and communicating with your classmates and instructor. They are shorter and more recent than the embedded YouTube video playlist below.

What-If Grades in Canvas
Find out if it is still mathematically possible to make the grade you want in a Canvas course

Call 866-321-1004 for Smarthinking tech support.

For additional help videos from Smarthinking, visit Pearson's Smarthinking YouTube playlist.

Call 866-816-5046, ext. 241, for Turnitin tech support.

Turnitin Support Wizard
Enter your problem, find an answer, or (if all else fails) submit a ticket
Turnitin Support Center
Written guides and Q&As about Turnitin tech problems if the wizard above doesn't help

How to Read Your Classmates' PeerMark Feedback
Once your peers have given you PeerMark feedback, you'll need to know how to read it.

HCC Student Services
HCC Student Services in Sharepoint
Both sites link to Academic Advising, Career Resource Centers, Counseling, HawkGPS, Veteran Student Affairs, Commencement, Financial Aid, the Office of Services for Students with Disabilities, and the Testing Centers.

Have you witnessed concerning behavior? Submit an HCC Care Report at https://www.hccfl.edu/support-services/speak-hcc/submit-care-report.