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ENC 1101 - Bielecki: Help!

Resources discussed and demonstrated during Ms. Bielecki's ENC 1101 courses' library orientation, as well as composition and grammar resources

Technical Help

need some help signThis page focuses on where to find basic help with technology, including Canvas, Smarthinking, Turnitin, and Microsoft Word and Teams, but it also links to librarians and tutors, who can help with tech and so much more!

HCC Live

Call 877-736-2575 for HCC Live's help desk.

Help from HCC's Tutors

Questions? 813-253-7741 or

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Upswing is an online tutoring service to which all HCC students are subscribed. Call 844-879-8779 for tech support.

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Research and Library Help

Ybor City Campus Library's picture


The HCC libraries have a limited number of laptops and Wi-Fi hotspots available for checkout: 

  • Laptops – available for 3-day loan from our laptop kiosk
  • WiFi Hotspots – free, unlimited Wi-Fi on the go (two-week loan)

PC Repair Clinic (Dale Mabry Campus)

The PC clinic is a service for HCC students, faculty, and staff that provides affordable repair options for electronic devices such as phones, computers, and tablets. (NOTE: The clinic does not service Apple products.) It is located in DTEC 235 (Technology Building, second floor), Dale Mabry Campus, 4001 W. Tampa Bay Blvd.

Hours: See website

Pricing (spring 2022):

  • Diagnostic and Troubleshooting: $35
    • Unknown issues, virus removal, etc.
  • Data Recovery: $50
    • Recovery of deleted files *Some restrictions apply
  • Hardware Installation: $20
    • Hardware must be supplied by the customer. Please bring the device in for review before purchasing replacement parts.
  • Software Installation: $20
    • Installation of operating system, antivirus, applications, etc.
    • Only software personally owned by customers

For more information, call 813-253-7435, email, or visit

Strategies for Taking a Timed Exam

Student Services

Canvas Tech Support

Call 844-408-6462 for Canvas Tech Support.

Turnitin Tech Support

Turnitin is how essays are checked for possible plagiarism and graded in Ms. Bielecki's courses. Call 866-816-5046 for Turnitin tech support.

Microsoft Help and Tips

Time Management

Speak Up HCC

Have you witnessed concerning behavior? Submit an HCC Care Report at

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