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ENC 1101 - Bielecki: Help!

Resources discussed and demonstrated during Ms. Bielecki's ENC 1101 courses' library orientation, as well as composition and grammar resources

Technical Help

need some help signThis page focuses on where to find basic help with technology, including Canvas, Smarthinking, Turnitin, and Microsoft Word and Teams, but it also links to librarians and tutors, who can help with tech and so much more!

HCC Live

Call 877-736-2575 for HCC Live's help desk.

Help from HCC's Tutors

Questions? 813-253-7741 or

Video or link not working? Please email URL to

Video or link not working? Please email URL to

Smarthinking Tech Support

Smarthinking is a tutoring service to which all HCC students are subscribed. Call 866-321-1004 for Smarthinking tech support.

For additional help videos from Smarthinking, visit Pearson's Smarthinking YouTube playlist.

Research and Library Help

Ybor City Campus Library's picture


Time Management

Strategies for Taking a Timed Exam

Canvas Tech Support

Call 844-408-6462 for Canvas Tech Support.

Turnitin Tech Support

Turnitin is how essays are checked for possible plagiarism and graded in Ms. Bielecki's courses. Call 866-816-5046, ext. 241, for Turnitin tech support.

Microsoft Help and Tips

PC Repair Clinic (Dale Mabry Campus)

The PC clinic is a service for HCC students, faculty, and staff that provides affordable repair options for electronic devices such as phones, computers, and tablets. (NOTE: The clinic does not service Apple products.) It is located in DTEC 235 (Technology Building, second floor), Dale Mabry Campus, 4001 W. Tampa Bay Blvd.

Hours: See website

Pricing (spring 2022):

  • Diagnostic and Troubleshooting: $35
    • Unknown issues, virus removal, etc.
  • Data Recovery: $50
    • Recovery of deleted files *Some restrictions apply
  • Hardware Installation: $20
    • Hardware must be supplied by the customer. Please bring the device in for review before purchasing replacement parts.
  • Software Installation: $20
    • Installation of operating system, antivirus, applications, etc.
    • Only software personally owned by customers

For more information, call 813-253-7435, email, or visit


Student Services

Speak Up HCC

Have you witnessed concerning behavior? Submit an HCC Care Report at

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